FAQ'S
As you get to know us better, you'll find answers to some commonly asked questions below. If you have any others, please don't hesitate to reach out to us. We're here to help!
1
Why choose UrbanWood Management?
As a boutique-style management company, we specialize in curating captivating experiences for short-term rental guests. Our primary goal with homeowners is to optimize revenue while ensuring a secure and immaculate management of their investments
2
How do you handle maintenance and repairs for the property?
After each stay, we inspect the property and assess if any repairs need to be made. If any repairs are needed, we send a contractor/ handyman to make the necessary repairs before the next booking is made.
3
What technology do we use to ensure your property is safe and well maintained?
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Smart locks - Schlage Encode - WIFI
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Camera - Ring doorbell
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Noise monitor - Minut
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Thermostat - Nest
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Smoke alarm - Nest Protect - wired is best
4
How do you handle guest communication and bookings?
We utilize Hospitable, a comprehensive property management software that enables effortless communication with guests across multiple platforms, streamlines booking channels management
5
Can you assist with marketing and listing optimization to attract more guests?
We optimize your listing and marketing efforts by leveraging social media channels and conducting a comprehensive review of your property listing to ensure that the photos and descriptions accurately reflect the guest experience expectations we strive to create with your property.
6
How do you handle property inspections and ensure cleanliness and maintenance standards are met?
We have a team of professional cleaners who clean and inspect the property after each stay, contractors on call when repairs are needed, and a local property supervisor who checks the property prior to each guest booking.
7
Do you provide cleaning services for the property
between guest stays?
We provide guest cleaning after every stay to ensure the best possible experience for the guest, and to maintain the homeowner's valuable investment.
8
Do you provide regular reports on property performance, including occupancy rates and revenue?
Our property management software, Guesty, monitors the performance of every property under our management, tracking both occupancy rates and revenue. Additionally, we utilize AirDnA, an analytical tool that provides insights into our properties' performance relative to others in the area.
9
What classifies a short-term rental? Would your property be more suitable for short-term rentals rather than long-term leases?
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A short-term rental refers to the temporary occupancy of a residential unit or accessory building, typically for stays lasting less than a month (30 days). However, the maximum duration may vary based on the regulations of the state and jurisdiction in which the rental property is situated.
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That would depend on the regulations in your local state/ county where your property is located.
10
What options are available if my property is ineligible for short term rental?
In areas where short-term rentals (less than 30 days) are prohibited, you have the option to consider mid-term rentals, offering leases ranging from 1 to 6 months. Despite the longer duration, you can still command a higher rental premium compared to traditional long-term leases